Terms of Service

By accessing and using Qvian Suite ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our AI-powered business management platform operated by Qvian Suite ("we," "us," or "our").

Qvian Suite provides a comprehensive business management platform that includes:

• Point of Sale (POS) system with multi-payment support
• AI-powered inventory management and forecasting
• Integrated accounting and financial management
• Customer relationship management tools
• Business intelligence and analytics
• Workflow automation and process management
• Multi-location business unit management
• Enterprise security and compliance features

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining the confidentiality of your password
• Ensuring your account information is accurate and up-to-date
• Complying with all applicable laws and regulations

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service without permission
• Share account credentials with unauthorized users

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription details are available on our pricing page.

5.2 Payment Terms

• All fees are billed in advance on a recurring basis
• Payments are non-refundable except as required by law
• We may change our pricing with 30 days' notice
• Failed payments may result in service suspension
• Taxes are not included and will be added where applicable

5.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• You retain ownership of your business data
• We process your data to provide and improve our services
• We implement appropriate security measures to protect your data
• You are responsible for the accuracy and legality of data you upload
• We may use anonymized data for analytics and service improvement

7.1 Our Rights

The Service and its original content, features, and functionality are owned by Qvian Suite and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Rights

You retain ownership of any content you submit, post, or display on or through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the Service.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your business purposes in accordance with these Terms.

8.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or system failures
• Force majeure events
• Third-party service disruptions

8.2 Support

We provide customer support through various channels including email, chat, and documentation. Support availability may vary by subscription plan.

9.1 Service Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy or reliability of any information
• Warranties that defects will be corrected

9.2 Limitation of Liability

In no event shall Qvian Suite be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

You agree to defend, indemnify, and hold harmless Qvian Suite and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through the Service

11.1 Termination by You

You may terminate your account at any time by canceling your subscription and contacting us to delete your account.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

We reserve the right to modify these Terms at any time. We will notify you of any material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Displaying prominent notices in our application

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

If you have any questions about these Terms of Service, please contact us: