Privacy Policy

Qvian Suite ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business management platform.

By using Qvian Suite, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Business information including company name, address, and industry
• Payment and billing information
• Account credentials and authentication data
• Communication preferences and marketing opt-ins

2.2 Business Data

As a business management platform, we may process:

• Inventory and product information
• Sales and transaction data
• Customer and supplier information
• Financial and accounting data
• Employee and user management data
• Business analytics and performance metrics

2.3 Technical Information

We automatically collect:

• IP addresses and device information
• Browser type and version
• Operating system and platform
• Usage patterns and analytics data
• Error logs and performance metrics

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our business management platform
• Account Management: To create and manage your account, process payments, and provide customer support
• AI and Analytics: To power our AI features, generate insights, and improve business intelligence
• Communication: To send important updates, security alerts, and service notifications
• Marketing: To provide relevant product updates and promotional content (with your consent)
• Security: To protect against fraud, abuse, and security threats
• Compliance: To meet legal obligations and regulatory requirements

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

We implement comprehensive security measures to protect your data:

• 256-bit AES encryption for data at rest and in transit
• Multi-factor authentication and role-based access controls
• Regular security audits and penetration testing
• Secure data centers with physical and environmental controls
• Employee training on data protection and privacy
• Incident response and breach notification procedures

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and develop new features

You may request deletion of your data at any time, subject to legal and contractual obligations.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing for direct marketing purposes
• Withdrawal: Withdraw consent where processing is based on consent

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for transfers to approved countries
• Certification schemes and codes of conduct
• Other appropriate safeguards as required by law

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences. Please see our Cookie Policy for more details.

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our application

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

For EU residents, you also have the right to lodge a complaint with your local data protection authority.