Cookie Policy

Last updated: September 4, 2025

1. Introduction

This Cookie Policy explains how Qvian Suite ("we," "us," or "our") uses cookies and similar technologies when you visit our website or use our business management platform.

By using our services, you consent to the use of cookies in accordance with this policy. You can control and manage cookies through your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and more useful.

We also use similar technologies such as web beacons, pixel tags, and local storage to collect and store information about your use of our services.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

  • Authentication cookies that keep you logged in
  • Security cookies that protect against fraud and abuse
  • Session cookies that maintain your session state
  • Load balancing cookies that distribute traffic

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Language and region preferences
  • User interface customization
  • Form auto-fill and validation
  • Feature preferences and settings

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Page views and navigation patterns
  • Time spent on pages and features
  • Error tracking and performance monitoring
  • User journey analysis

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

  • Ad targeting and personalization
  • Campaign performance tracking
  • Social media integration
  • Retargeting and remarketing
4. Specific Cookies We Use
Cookie NamePurposeDurationType
qvian_sessionMaintains user session and authenticationSessionEssential
qvian_preferencesStores user preferences and settings1 yearFunctional
qvian_analyticsTracks website usage and performance2 yearsAnalytics
qvian_marketingEnables marketing and advertising features90 daysMarketing
_gaGoogle Analytics tracking2 yearsAnalytics
_gidGoogle Analytics session tracking24 hoursAnalytics
5. Third-Party Cookies

We may use third-party services that set their own cookies:

5.1 Analytics Services

  • Google Analytics: Website traffic and user behavior analysis
  • Mixpanel: Product analytics and user journey tracking
  • Hotjar: User experience and heatmap analysis

5.2 Marketing Services

  • Google Ads: Advertising and conversion tracking
  • Facebook Pixel: Social media advertising
  • LinkedIn Insight: Professional network advertising

5.3 Functional Services

  • Intercom: Customer support and chat functionality
  • Stripe: Payment processing and security
  • Cloudflare: Content delivery and security
6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.2 Cookie Consent

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Learn more about our cookie usage

6.3 Opt-Out Options

You can opt out of specific third-party cookies:

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • You may need to log in repeatedly
  • Some features may not work as expected
  • Personalization options may be limited
  • We may not be able to provide optimal support
  • Some third-party integrations may not function

Essential cookies cannot be disabled as they are necessary for basic website functionality.

8. Data Collection and Privacy

The information collected through cookies may include:

  • IP address and general location information
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on each page
  • Click patterns and user interactions
  • Referral sources and search terms

This information is used in accordance with our Privacy Policy and is not sold to third parties.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@qvian.com

Address: Qvian, Finihiyaa St, Fuvahmulah, Maldives

Data Protection Officer: dpo@qvian.com

For EU residents, you also have the right to lodge a complaint with your local data protection authority regarding our use of cookies.